Graphic Applications Training & Support Assistant

Location
London
Salary
£30000 - £35000 per annum, Benefits: Benefits
Posted
03 Nov 2017
Closes
29 Dec 2017
Ref
65842
Contact
Kamal Wahab
Job Function
CAD / 3D Visualiser
Job position
Assistant
Contract Type
Permanent
Hours
Full Time
A world leading architectural and design practice who head the AJ100 list, are looking for a Graphic Applications Training & Support Assistant to join their office in South West London. You will be working within the  Communications team to provide support and documentation for the Adobe Creative Cloud applications, for print and online use. This role will also include Photoshop, Illustrator and some Acrobat training plus Adobe support for successive rollouts. Responsibilities include Technical support and troubleshooting for existing and future Adobe applications. Assist in the development of Foster + Partners tailored Adobe online training guides and Delivery and development of tailored Adobe Illustrator and Photoshop classroom courses and workshops.

Responsibilities will include:
  • Technical support and troubleshooting for existing and future Adobe applications
  • Assist the Graphic Applications Training Manager in the testing and configuration 
    of new releases of the Adobe Creative Cloud applications prior to practice-wide rollouts 
  • Production of tailored videos on specific Adobe workflows using Adobe Captivate
  • Testing and research on new technologies and workflows
  • Delivery and development of tailored Adobe Illustrator and Photoshop classroom 
    courses and workshops

Qualities and skills required


Essential
  • Able to build good relationships at all levels, internally and externally
  • Excellent written and verbal communication skills
  • Attention to detail and a methodical approach to work carried out
  • Excellent organisational skills
  • In-depth working knowledge of the standard Adobe Creative Cloud applications
  • Adobe classroom training experience or some graphic software training experience
  • Experience of working in a Microsoft Windows based production environment
Desirable
  • Adobe Certified Associate or Expert (ACA or ACE)
  • Adobe Community Expert
  • Adobe technical support experience
  • Graphic design background
  • CAD or Microstation skills
  • Photoshop visualisation background
  • Microsoft Office skills

All candidates must be eligible to work in the UK without restrictions.

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