Client Relations & Account Executive for Creative Furniture Co

An international furniture company based in West London are seeking a confident and personable Client Relations and Account Executive to join their team. The manufacturer specialises in custom-made furniture with a classic yet contemporary feel. This is a great role for someone looking to further their career in a dynamic, committed and close-knit team within the creative industry.

Key responsibilities:

• Manage existing accounts and source new business opportunities
• Manage and process all self-generated customer orders from beginning to finish with an internal audit trail
• Managing client requirements and expectations through premier customer service and care
• Generate sales through responding to enquiries, preparing quotations, reading CAD's, and processing and monitoring customer orders
• Manage your order supply chains where/when necessary (placing additional WIP orders, liaising and chasing suppliers, transferring stock, etc.)
• Manage personal diary, attend client visits and run product presentations
• Schedule and manage deliveries and payments
• Work towards monthly team targets
• Assist customers in the showroom in a personable, patient and knowledgeable manner
• Perform some general administrative duties such as answering telephone/email inquiries and processing sample/catalogue requests

Key skills:

• Degree educated with at least 1 years' experience in the creative industry
• Confident in working to monthly targets, reporting and strong professional sales approach
• Friendly outgoing personality, confident in both face to face client meetings and presentations, with the tenacity to secure and retain new business
• Excellent time management skills
• Ability to think on your feet and adapt to situations
• Confident and personable, client focused and strong awareness of the interiors market and current trends
• Self-motivated with the ability to multi-task at all times, ability to work under pressure both individually and as part of a team.
• Flexibility for attendance outside of normal working hours, attending tradeshows, occasional Saturday cover and off-site training and development when required
• Team player, willing to help wherever needed
• Attention to detail and accuracy