Graphic Applications Training & Support Assistant

South West London
£30000 - £35000 per annum, Benefits: Benefits
24 Oct 2017
18 Dec 2017
Alexis Brookes
Job Function
Contract Type
Full Time
My client, a world leading architectural and design practice, are looking for a Graphic Applications Training & Support Assistant to join their office in South West London.  The role sits within their Communications team, assisting and reporting directly to the Graphic Applications Manager to provide support and documentation for the Adobe Creative Cloud applications, for print and online use.  This role will also include Photoshop, Illustrator and some Acrobat training plus Adobe support for successive rollouts - it is not a design role.

Responsibilities will include:
  • Technical support and troubleshooting for existing and future Adobe applications
  • Assist the Graphic Applications Training Manager in the testing and configuration
    of new releases of the Adobe Creative Cloud applications prior to practice-wide rollouts 
  • Production of tailored videos on specific Adobe workflows using Adobe Captivate
  • Testing and research on new technologies and workflows
  • Delivery and development of tailored Adobe Illustrator and Photoshop classroom
    courses and workshops

Qualities and skills required

  • Able to build good relationships at all levels, internally and externally
  • Excellent written and verbal communication skills
  • Attention to detail and a methodical approach to work carried out
  • Excellent organisational skills
  • In-depth working knowledge of the standard Adobe Creative Cloud applications
  • Adobe classroom training experience or some graphic software training experience
  • Experience of working in a Microsoft Windows based production environment
  • Adobe Certified Associate or Expert (ACA or ACE)
  • Adobe Community Expert
  • Adobe technical support experience
  • Graphic design background
  • CAD or Microstation skills
  • Photoshop visualisation background
  • Microsoft Office skills

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