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QA Manager

Employer
Hays
Location
Welwyn Garden City
Salary
None Specified
Closing date
4 Jun 2021

Job Details

NEW 12 week contract role for QA Manager to join Local Authority Property & Housing Team


Quality Assurance Manager
12 week rolling contract
Immediate start available working within Local Authority Housing Teams

  • Experience of working in Local Government essential
  • Co-ordinate correspondences from tenants, leaseholders, Members, MP's, and the Ombudsman to ensure targets laid down through policy and procedure are met. This involves logging, allocating complaints and enquiries, responding, where appropriate both verbally and in writing.
  • Provides guidance and support to other employees and teams in delivering excellence in complaint handling.
  • To be responsible for the management and collation of performance reporting on complaints and satisfaction performance indicators across all Property Services (Housing) teams


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

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And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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