IT Support Analyst

£120.00 - £170.00 per day + Inside IR35
Closing date
1 Mar 2022

View more

Job position
General Manager
Contract Type
Temporary / Contract
Full Time
Job Function
General Manager
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Job Details

Your new company

  • An Agriculture organisation in Carlisle is looking for an first person needs to be someone who has previous experience of working on an IT Service Desk, this role will be taking in the IT issues from users, raising tickets, and able to resolve the more simpler of the IT issues.
  • The organisation is also looking for another individual to work as an member of the IT Support team / Service Desk, the role will entail you to travel to other sites to physically resolves issues or install new IT equipment, this individual will need to have slight more experience then the first individual.
Your new role
  • Your new Role will be working for an organisation in Carlisle who specialise in the Agriculture and Engineering sectors, You will be Raising tickets, supporting users and resolving simpler IT Issues, with some travel to other sites to fix IT Hardware onsite.

What you'll need to succeed

  • Provide technical first and second line support to end users.
  • Develop and maintain core support documentation for Group IT.
  • Identify and develop technical improvement solutions to eliminate common network, server and end user computing device problems.
  • Provide assistance and guidance to other team members, sharing knowledge and experience.
  • Run and manage IT Operations processes as required.
  • Perform additional tasks and responsibilities in line with the needs of the business.
  • Strong knowledge of Microsoft Windows 10, iOS and Android.
  • Experience of networking troubleshooting and support.
  • Experience in end user computing device and server installation, configuration and trouble shooting.
  • Experience of using and troubleshooting cloud computing environments including Office 365.
  • Excellent telephone manner and face to face communication skills.

What you'll get in return

  • £120-170 Rate depending on experience.
  • Inside IR35.
  • 3 month contract
  • On-site Working

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at


Company Profile

Hays Construction and Property consultants have unparalleled recruiting expertise and an in-depth knowledge of the UK jobs market.

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