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Locality Officer (Oxford)

Employer
Hays
Location
Oxfordshire
Salary
£30000.0 - £35000.0 per annum + £30-£5k
Closing date
15 Feb 2024

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Job position
Retired
Contract Type
Permanent
Hours
Full Time
Job Function
Sustainability Consultant

Job Details

Your new role
You\'ll be delivering a professional and high-quality mixed tenure service to our customers, using your knowledge and skills to resolve a range of housing management challenges. This could include anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding. You\'ll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers\' needs and making changes when needed. You\'ll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for our customers.
What you\'ll need to succeed
The ability to proactively manage a complex caseload Strong communication skills with previous experience of working with customers in a demanding environment. Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate Previous experience, or a knowledge of delivering housing management services Experience of using computer systems, for example Microsoft Office The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies Some of the roles will involve line management responsibilities for our Scheme Officers operating in our Housing for Older People schemes. A full UK driving licence and access to your own transport.
What you need to do now
Call Chloe 07840 047258
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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