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Billing Officer - Grade F

£24.08 per hour
Closing date
20 Feb 2024

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Job position
Contract Type
Full Time
Job Function

Job Details

Finding the right role takes careful consideration - and we're just the life-long partners that can help you on your journey towards success. Here with you every step of the way - we can connect you with opportunities that match your priorities and goals. Because at Hays, we're Working for your tomorrow.

Your new role
As an income recovery officer working within Revenue and Benefits, you will be required to deal with the effective processing of billing nad collection with regard to Council Tax, Non-Domestic Rates, Business Improvement Disctrict, Houisng Benefit Overpayments and Sundry Debts.
Duties will include:

  • To process amendments including changes to occupation, direct debits, entitlement to reliefs, discounts, exemptions and changes to payment methods in respect of Council Tax and Non Domestic Rate accounts
  • To set up new customers for sundry income accounts
  • To process amendments including change to direct debits, changes to payment dates, change of name for sundry income debts
  • To check direct debit prelists and deal with any exceptions for all income areas
  • To support the effective collection of Council Tax, Non Domestic Rates, Business Improvement District (BID), Housing Benefit Overpayments and Sundry Debts up to reminder level
  • To deal with any billing exception reports for Council Tax, Non Domestic Rates, Business Improvement District (BID), Housing Benefit Overpayments and Sundry Debts
  • To deal with all routine billing enquiries from members of the public, businesses and other agencies by telephone, written correspondence or electronic means

What you\'ll need to succeed
We are looking for someone with strong revenues billing experience as well as council tax.
Please apply for this position without a notice period as this is an immediate start position. Also note that we will require your most recent employment reference upon registration, therefore your referees must be contactable for us to take your application forward to the next stage.

What you\'ll get in return
This role is fully remote working full time hours Monday - Friday. This is a temporary on going assignment. It is offering a rate of pay of £24.08 per hour and will be paid on a weekly basis.

In addition, you will receive:

  • One dedicated consultant, Specialist in office support Recruitment

  • Exclusive Recruitment partner for Birmingham City Council, Sandwell Council, Coventry Council & Solihull Council

  • Exclusive access to the latest office support roles Free DBS Service

  • Referral Scheme, £100 for each referral placed

  • Access to both Nationwide and Global job opportunities

What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at


About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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