Your new company
This is a client within Financial Services.
Your new role
- Answering inbound calls from both direct customers and Independent Financial Advisers.
- Assisting customers with their accounts and any queries.
- Advising clients on how to add or withdraw funds and providing guidance.
- Building rapport with customers.
- Providing excellent customer service and a solution for each customer.
What you\'ll need to succeed
- Experience of working in a call centre environment and / or financial services experience.
- Excellent verbal, written and interpersonal communication skills.
- Outstanding customer service skills and dedication to providing exceptional customer care.
- Excellent listening and analytical skills
What you\'ll get in return
- Pension contribution of up to 15%
- An annual performance related bonus
- 22 days holiday
What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.