Senior IT Engineer

Employer
Hays
Location
Edinburgh
Salary
£14.22 - £17.72 per hour + Hourly Rate
Closing date
4 Mar 2024

View more

Job position
Advisor
Contract Type
Temporary / Contract
Hours
Full Time
Job Function
IT

Job Details

Contract Role until 02/03/2025
£17.72 per hour on an umbrella rate
To start ASAP
9-5:30pm

Your new company
Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology enabled mobilised teams provide high quality, scalable expertise and support across a wide range of customers in the UK. They are a company where people matter. They are diverse, flexible and open.

Your new role
We are seeking a skilled and dedicated 2nd Line Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This is a full-time role based in our office.
Key Responsibilities:
Office 365 (O365): Manage and troubleshoot O365 issues, ensuring optimal performance and user accessibility.
Microsoft Teams: Provide support for Microsoft Teams, including managing user access, troubleshooting connectivity issues, and assisting with feature utilisation.
Exchange: handling tasks related to Microsoft Exchange Server, such as managing mailboxes, troubleshooting mail flow issues, and maintaining the health of the server.
ServiceNow: Use ServiceNow for incident management, ensuring all issues are logged, tracked, and resolved in a timely manner.
Remote Support: Provide remote support to users, resolving issues efficiently to minimise downtime.
Surface Pro Devices: Troubleshoot and resolve issues related to Surface Pro devices, including hardware and software problems.
Azure Multi-Factor Authentication (MFA): Manage and troubleshoot Azure MFA, ensuring secure access to resources.
Some other experiences we are looking for:
Intune
Citrix Workspace
iPhones
SharePoint knowledge
The ideal candidate will have a strong technical background and excellent problem-solving skills. They should be able to communicate effectively with users of varying technical abilities and work well in a team environment.

What you'll get in return
Well-established onsite working environments * Diverse and inclusive team * High ethos and purpose-driven organisation * Opportunity to contract for a reputable and growing organisation.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.


Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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