Skip to main content

This job has expired

Electrical Technical Support Engineer

Employer
Hays
Location
Glasgow
Salary
£30000.0 - £32000.0 per annum + Plus attractive package
Closing date
8 Apr 2024

View more

Job position
Manager
Contract Type
Permanent
Hours
Full Time
Job Function
Sales / Marketing

Job Details

The role:
Our client is a large electrical manufacturer based on the outskirts of Glasgow - looking for the services of an Electrical Technical Engineer, (would consider mechanical background with basic electrical knowledge). You would be responsible for working within the Sales Team (internal & external) to provide technical expertise, develop solutions and assist/support the sales division.

The position involves pre-sales support, working with customers to understand their needs and helping deliver technical solutions that meet those requirements. Handle post-sales support, addressing technical problems and ensuring customer satisfaction. Co-ordinate the day-to-day workload and performance within the Sales Operations Department, ensuring high standards of customer satisfaction are achieved and maintained.

Principal Tasks

* Collaborate with the sales team to identify customer needs and develop technical solutions.
* Provide pre-sales support by answering technical questions.
* Participate in customer meetings to ensure technical solutions offered meet their needs.
* Take part in technical and product demonstrations from time to time.
* Analysis of technical application of company products and competing equipment to meet customer needs.
* Provide post-sales support, troubleshoot technical issues ensuring customer satisfaction.
* Work closely across company departments to ensure customer requirements are accurately understood and delivered.

Principal Skills Experience and Qualifications

* Minimum HNC level in an engineering discipline, preferably electrical
* 3+ years of experience in a technical sales role, preferably in the switchgear industry
* Strong technical skills and ability to understand complex technical concepts.
* Excellent communication skills, both verbal and written, and an ability to present technical information concisely.
* Strong interpersonal skills and ability to collaborate with cross-functional teams.
* Ability to work in a fast-paced environment and manage multiple projects simultaneously.
* The following skills are desired, however full training will be provided:
* An understanding of LV distribution systems
* An understanding of Single Line Diagrams and General Arrangement Drawings
* Experience of hosting interdepartmental contract/enquiry reviews and reporting
* Experience with Trimble/Hevacomp/Similar
* Understanding of IEC standards for low voltage switchgear

If you are an Electrical Engineer or Mechanical with an electrical knowledge looking for their next career move with this international company, or a Graduate Engineer with a minimum of a year's experience, and interested - please contact me on the below details to discuss your current situation confidentially and if the role might be of interest:-


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

Company info
Website

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert