Skip to main content

This job has expired

Ops Centre Representative

Employer
Hays
Location
Birmingham
Salary
£11.8 - £11.89 per annum + £11.89 per hour
Closing date
9 Apr 2024

View more

Job position
Advisor
Contract Type
Temporary / Contract
Hours
Full Time
Job Function
Sales / Marketing

Job Details

About the role
As an Ops Centre Representative, you will be working as part of a high-performance, agile, flexible team to deliver a high-quality service supporting the key functions within Field Engineering & Operations. Supporting the business area with financial tracking, financial governance and operational support. You will also be working closely with the support teams to provide cost-effective and efficient processes. Focused on customer delivery and a result-driven record of delivering to KPI's, SLA's and customer satisfaction.

Tell me more, tell me more… Our client is currently looking for a new recruit to join their Planning and Demand department. Please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:00pm Monday to Friday.

Shifts: Monday to Friday (37.5 hours)

Roles and Responsibilities:

  • Support the development of the standard measurements for processes to be compared against
  • Work scheduling
  • Prepare and issue works orders where necessary and confirm completion of remedial works in accordance with the relevant SLAs and statutory obligations.
  • Ticket creation and updates.
  • Communication with customers, both external and internal, ensuring that a quality service is maintained.


Other stuff we're potentially looking for:

  • Computer and IT literate-able to use software and Microsoft Office
  • Strong team player
  • Ability to work with key stakeholders.
  • Knowledge in telecommunications
  • Proactive in understanding and implementing technical and operational initiatives to drive customer improvements.


What's in it for you? - Our client loves to reward their people for doing a great job.

  • This is a 26-week contract.
  • An hourly rate of £11.89 an hour PAYE
  • This role provides an office-based work environment- 2 days in the office and 3 days' work from home. First week will be training in the office.


Next Steps
Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.

We look forward to speaking to you!

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

Company info
Website

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert