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Helpdesk Analyst

£15.0 - £17.5 per hour + £15/hr
Closing date
10 Apr 2024

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Job position
Contract Type
Temporary / Contract
Full Time
Job Function
Part II

Job Details

Helpdesk Analyst

Our Glasgow-based client is looking for 3 Helpdesk Analysts to join their fast-growing, fun and highly regarded helpdesk team. It's initially a short term contract but they will consider taking the successful candidate on permanently if the contract goes well. The job involves providing phone support for a range of software services offered for end users around the globe.


Pay: £15/hr, rising to 17.68 after first 2 months

Length: 3 months initially (potential permanent opportunity afterwards)

Location: Fully remote working, there is an option to work from the Glasgow office if it's preferable

Work pattern: 24/7 service desk, shift work

  • Experience in a high volume phone support role is necessary (could be IT, but helpdesk, customer service etc. is also fine)
  • Some sort of background in IT. From Comptia qualifications, higher education as well as work experience

If you're interested, please reply with a CV.

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