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Helpdesk Analyst

Employer
Hays
Location
Glasgow
Salary
£15.0 - £17.5 per hour + £15/hr
Closing date
10 Apr 2024

View more

Job position
Assistant
Contract Type
Temporary / Contract
Hours
Full Time
Job Function
Part II

Job Details

Helpdesk Analyst

Our Glasgow-based client is looking for 3 Helpdesk Analysts to join their fast-growing, fun and highly regarded helpdesk team. It's initially a short term contract but they will consider taking the successful candidate on permanently if the contract goes well. The job involves providing phone support for a range of software services offered for end users around the globe.


Details

Pay: £15/hr, rising to 17.68 after first 2 months

Length: 3 months initially (potential permanent opportunity afterwards)

Location: Fully remote working, there is an option to work from the Glasgow office if it's preferable

Work pattern: 24/7 service desk, shift work

  • Experience in a high volume phone support role is necessary (could be IT, but helpdesk, customer service etc. is also fine)
  • Some sort of background in IT. From Comptia qualifications, higher education as well as work experience


If you're interested, please reply with a CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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