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Tenant Liaison Officer

Employer
Hays
Location
Newbury
Salary
£30001.0 - £35000.0 per annum + £30k-£35k
Closing date
12 Jun 2024

View more

Job position
Associate
Contract Type
Permanent
Hours
Full Time
Job Function
Lighting Distributor

Job Details

Salary: £30,000 - £35,000 per year Vacancy Type: Permanent

Role Description:
As a Housing Specialist, you will join a Customer Services Management Centre Team in the Newbury office. This is a full-time hybrid role, allowing you to work from home and be in the office at least two days a week.

Your responsibilities will include:

Handling complex housing queries.
Investigating issues for customers.
Collaborating with colleagues to find optimal solutions.
Addressing tenancy management queries related to safeguarding, anti-social behaviour, and tenancy breaches.
Engaging with customers via telephone, email, and digital channels.

Qualifications and Skills:

Previous Experience: Delivering a range of housing management services.
Self-Motivation and Organisation: Being highly organised and self-motivated.

Collaboration: Working effectively with internal and external stakeholders.
Computer Literacy: Proficiency in using multiple computer systems.
Customer Interaction: Previous experience in a busy customer environment.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

Company info
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