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Service Administrator

£25000.0 - £28000.0 per annum + £26K to £28K PA
Closing date
14 Jun 2024

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Job position
Contract Type
Full Time
Job Function

Job Details

Your new company
You will be working for a highly professional and successful engineering company which has an excellent reputation for providing outstanding products and services.
Your new role
You will be joining a friendly and professional team who help and support each other and work to common goals and objectives. Your role will be diverse, managing end-to-end customer requests. No two days will be the same, and you will need to be comfortable working within a diverse, fast-paced and dynamic working environment. Duties will include managing inbound contacts from B2B customers requiring engineering services, creating/coordinating/managing engineering customer cases in line with SLA standards, liaising with technical managers and their teams in regard to schedules and availability of engineers/stock, updating and amending work schedules and keeping customers updated with cases, managing reports and order processing.
What you'll need to succeed
Our client is seeking to hire an experienced and talented Business Support professional who has excellent attention to detail, stakeholder engagement skills and has a passion for providing first-class customer service. The successful candidate will need to have excellent technological skills, including experience of using MS Excel and the ability to learn new systems quickly and efficiently. Please note this role is a fully office-based role in Farnborough and, due to the nature of the role, the client is unable to offer remote working.
What you'll get in return
Service Administrator, Farnborough, Full Time, Monday to Friday, Fully Office Based, £26K to £28K PA plus benefits package
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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