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Customer Service Advisor

Employer
Hays
Location
Chichester
Salary
Up to £12.0 per day + Competitive Salary
Closing date
21 May 2024

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Job position
Advisor
Contract Type
Temporary / Contract
Hours
Full Time
Job Function
Administration

Job Details

Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour
Your New Role:
As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been guided through their finance contract.
What You'll Need to Succeed:
GCSE or equivalent English Language and Mathematics is preferable.Previous customer service experience, preferably within the finance industry.
Effective telephone and negotiation skills in both written and verbal.
Excellent administrative skills.
Keen eye for accuracy and attention to detail.
Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames.
Demonstrate ability to learn and employ finance and credit-control knowledge.
Self-motivated with the ability to work within a pressurised environment whilst maintaining focus on personal, departmental and company objectives
Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames.

What You'll Receive in Return:Opportunity: Work with a leading automotive brand.Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite cafe, hot desks, and free parking
Technology: Contingent workers receive their own laptop.
Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday).
Silent Room: A dedicated space in the Tongwell office for prayer or reflection.
Long-Term Career Progression: Potential for permanent roles.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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