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Direct Sales Advisor

Employer
Hays
Location
Farnborough
Salary
Up to £18.38 per hour + £35K
Closing date
28 May 2024

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Job position
Advisor
Contract Type
Permanent
Hours
Full Time
Job Function
Administration

Job Details

Your new company


Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.

Hays are recruiting for an exciting opportunity for a Direct Sales Advisor to join our client on an ongoing long-term temporary assignment.

Location: Farnborough, UK. (Candidates should be based within a reasonable commute)Assignment type: Till end of the year (possible 12 months rolling contract extension where you will be engaged via Hays)Working environment: Hybrid working: 3 days in the office - 2 days at home is an option after training (1-3 months) based on a blended approach.Hours per week: 37.5Pay rate: £18.38


Your new role


To increase customer sales and retention within the Direct Sales department and be an integral part of delivering the team objectives. This will involve developing new business opportunities, process efficiencies, self-service developments and true value through service across the EOC journey.

  • To follow a regulated & compliant process to assist the customer in their financing options and ensure that the data protection procedures are followed when it comes to the treatment of customer data.
  • Managing the customer journey from quote stage to completion and ensuring this is adhered to within agreed timescales. Documentation is sent in a timely fashion and deals are processed when required.
  • Providing telephony support for both inbound and outbound interactions as well as email communications. Advisors should be logged into the phones as a priority.
  • Building relationships with a wide variety of internal and external stakeholders to ensure tasks are dealt with expediently.
  • Challenge and suggest improvements to existing processes.
  • Identify new business opportunities, process efficiencies and self-service development


What you'll need to succeed

  • Proven success and experience as a telephone based B2C sales advisor/ Insurance /regulated advisor.
  • Motivated to provide exceptional customer service combined with a tenacious and results-orientated approach.
  • Knowledge of FCA and TCF regulations desirable
  • Ability to work well as a part of a team.


What you'll get in return


Pension

On-site canteen

Free parking

35 Days Holiday


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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