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Customer Income Advisor

£30000.0 - £35000.0 per annum + £30,00-£35,000
Closing date
26 Jul 2024

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Job position
Contract Type
Full Time
Job Function
Sustainability Consultant

Job Details

Customer Income Advisor Opportunity!

Are you passionate about helping others and making a positive impact? We're excited to announce an opening for a
Customer Income Advisor
to join a dynamic Customer Accounts team.

This role is based at our Greenham hub, covering the beautiful Oxfordshire locality.

Greenham hub (with a hybrid approach: work from home, on patch, and occasional office presence)

£30,000 - £35,000 (depending on experience)

As a Customer Income Advisor, you'll play a crucial role in supporting valued customers.

Here's what you'll be doing:

Providing budgeting and welfare benefit advice to customersCompleting Income and Expenditure statementsOffering budgeting guidanceAssisting with benefit and grant applicationsSignposting customers to additional support services

You'll work closely with both internal and external partners, including Housing Benefit, the Department of Works and Pensions, and independent money, debt, or legal advice services.

To thrive in this role, you'll need:An up-to-date working knowledge of the benefits systemExperience supporting customers with completing statements and applicationsThe ability to collaborate effectively with partners to achieve the best outcomes for customersEmpathy and kindness when assisting vulnerable customersStrong decision-making skills, a diplomatic approach, and the ability to manage a busy workload

Essential Requirements:A car and a full driving licence (as travel is part of the role)A DBS check will be conducted for the successful candidate

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at


About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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